Processing time
Orders typically process within a few business days of receipt (placeholder — final processing window subject to operations).
Shipping carriers and rates
Shipments are sent via standard domestic carriers. Shipping rates are calculated at checkout or set by our ecommerce platform (Shopify).
Lost or damaged packages
If your order arrives damaged or is lost in transit, email info@RimRox.com with your order number and photos of any damage. We'll work with you on a resolution.
Shipping timelines, rates, and carrier availability may vary and are subject to update.
Questions about this policy? Email info@RimRox.com. Information on this page is provided as starter content and is subject to update. Legal counsel should review and finalize before public launch.